Returns & Exchanges Policy
We want you to be completely possessed by your purchase; if your gothic or alternative jewelry doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition. Please note that for hygiene reasons, earrings and body jewelry are non-returnable unless defective.
Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare the Relic
Securely package your jewelry in its original velvet pouch or branded box to ensure it remains protected during transit.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Await Your Refund
Once our vault receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing